1. Refund Eligibility
At iptvservice.tv, we value our customers and strive to provide the best service possible. We understand that there may be situations where a refund is necessary. To be eligible for a refund, the following conditions must be met:
- You must request a refund within 30 days of your initial purchase.
- Your account must be in good standing, with no violations of our Terms of Service.
- The reason for the refund request must fall within our specified refund criteria (see section 2).
2. Refund Criteria
Refunds may be granted in the following situations:
- Service Interruption: If you experience prolonged service interruptions due to technical issues on our end, and we are unable to resolve the issue within a reasonable timeframe.
- Dissatisfaction: If you are dissatisfied with the quality of our service or have concerns about our content selection, please contact our customer support team for assistance before requesting a refund.
3. How to Request a Refund
To request a refund, please contact our customer support team at [email@example.com] within [insert number] days of your purchase. Provide your order details, account information, and the reason for your refund request. Our support team will review your request and respond to you as soon as possible.
4. Refund Process
Upon approval of your refund request, we will process the refund within [insert number] business days. Refunds will be issued through the same payment method used for the original purchase.
5. Non-Refundable Items
Please note that the following items are non-refundable:
- Subscription Renewals: We do not offer refunds for subscription renewals. You can cancel your subscription at any time to avoid future charges.
6. Contact Us
If you have any questions or concerns regarding our Refund Policy, please don’t hesitate to contact our customer support team at [firstname.lastname@example.org].
7. Changes to this Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with a revised “Last Updated” date.
Remember to replace “[Insert Date],” “[insert number],” and other placeholders with the appropriate information for your website. Additionally, consider consulting with a legal professional to ensure that your Refund Policy complies with all applicable laws and regulations in your jurisdiction.